The charm of hand crafted tiles, is expressed in their richness of style
and color. Because
each individual tile is hand made and/or hand-painted, it possesses itís
own unique character. This
uniqueness is expressed by slight variations of color and texture.
The following explains some tile characteristics a purchaser of hand
crafted tiles needs to know to make an educated purchase.
Hand crafted tiles can be irregular in
shape, have mildly uneven surface with slightly undulating edges. Due to the nature of fired clay, variations in size,
color, tonality may occur. No
single tile may represent the full range of color and size variations and
variations may occur from order to order.
We cannot guarantee that tiles ordered as add-ons will exactly match
those from an original order. The
matching of glaze colors to fabrics, wallpaper and other tile samples will
generally not be exact and must be considered an approximation.
Slight irregularities or variations are inherent in all fired clay
products and are normal. Many
factors contribute to variations including temperature differences within the
kiln and minor differences in raw materials.
Tiles, which are closer to the heat source, may be more intense in
color than those in another section of the kiln.
Therefore, tiles delivered may vary from the control sample as
permitted by industry practices and according to the nature of the specific
glaze, so color matches are not subject to guarantee.
Different shapes of various relief and trim tiles may cause some glazes
to run when they melt in the kiln. For
this reason, the shading or the effect of the glaze on the relief and trim
tiles may be different from that of flat tiles, even though they are made at
the same time. Crazing is a
characteristic of many glazed ceramic tiles and is not a defect in the tile
and does not generally alter the tileís performance. Glazed tiles sometimes craze before or after
installation and occasionally even years later.
It is not possible to guarantee against crazing since it can be caused
by minor tension between the glaze and tile body. In the instance of painting
on supplied pre-glazed tiles; the acceptance of certain underglazes and/or
glazes to the tile surface will depend on the quality of the tile supplied.
In some cases bubbling, color separation or slight alteration of field
coloring may occur when re-fired. Although
glazed tile has a hard surface, it is not wear resistant and is not guaranteed
to be wear-resistant.
Chips, Lead Time and Return Policy
Prior to ordering any of Cergamics Custom Art Tiles, it is highly suggested
and recommended that a color chip or chips are ordered by going to the Color
Chip Order Form. The color that you see on your monitor may not
necessarily adequately represent the color of the tile. Even then there
are always color variations as described in the disclaimer
above. We do not keep stock on any one item so each
Cergamics order is a custom order. There are no returns.
Lead time is normally 4 to 6 weeks, on larger orders or orders containing field tile,
lead time can be 8 to 10 weeks. Payment in full must be received
prior to shipping.
You may place your order below, once it is
received we will send you an invoice via e-mail and payment may be issued to us through our
PayPal account. We do
not have the ability to accept credit cards directly.
Instructions on how to place an order:
Indicating Item # - Indicating
item including the suffix MC, PC
or PS indicating Monochrome,
Polychrome or Polychrome
Special. For example: NA-003-3PC indicates that you are ordering a
Nautical Accent Tile (NA-003) - Life Preserver (-3) in Polychrome (PC) or
GD-012-MC indicates Ovation 6" Decorative Tile (GD-012) in Monochrome (-MC)
Describing Item - For
Example: Floral Basket Panel or Beach Scene Border Insert #1 or Clematis
Item Color -
For example: 03 indicates Monochrome Denim Glaze only or 05\02 indicates
Polychrome Taupe with Celadon Glaze. For Polychrome Special orders,
indicate PS and in Description Box below describe the color combination.
Quantity - Indicates how
many you are ordering. For Example: Hydrangea Panel would be 1
item. Repeat border tiles such as the Clematis or the Beach Scene
Border which are both 4 tile repeat patterns must be ordered in full pattern quantities
so if your were ordering 4 sets it would be 16 tiles. The Beach Scene
Border also has insert tiles and those would be ordered by the
Description Box for Polychrome Special Orders - For
Example: Rose and Avocado
with Taupe accent or antiquing
and Matte Glaze - 12, 9 & 5\11. All Polychrome
Special orders automatically have the 05 Antiquing whether in Matte or Glossy
Glaze. All Polychrome Special orders must have a single uniform glaze
color which, in general tends to be either 10 Clear Glossy Glaze or 11 Clear Matte
Cost and Shipping -
The order cost and shipping cost will be calculated and included on your invoice that will be
e-mailed to you.